FAQ

What type of fabric is the shower curtain?

The material for the artistic shower curtains from the DiaNoche Design Brand is 100% polyester but is best described as a fabric with a matte finish, so there is not a sheen of any kind and has no inkling of a plastic feel to it. The fabric is woven, but not thickly woven so it is smooth to the touch. Because the fabric is polyester, it does not hold moisture like cotton does, thus making the curtain mildew proof. Once the curtain is washed the fabric triples in softness but the image printed onto the curtain will not fade. 

 

What is the Dye Sublimation process?

In dye-sublimation printing, colors are not laid down as individual dots, as is done in inkjet printing. In a dye-sublimation printer, heat is used that cause the dyes to vaporize and permeate the surface of the shower curtain. Because the color infuses the surface, it is less vulnerable to fading and distortion over time. So, long story short: the printing process that is used produces a high quality shower curtain with artwork that you will love!

 

Is there any smell from the artwork being dyed onto the fabric?

Because of the dye sublimation process, there is no smell at all. All curtains can be machine washed with cold water.

 

What is the return and refund policy with Shower Curtain HQ?

All items can be returned or exchanged if you are not satisfied within 30 days of purchase. Please contact us first via e-mail and describe your problem or issue, and we will do our best to resolve it as soon as possible. All items must be returned in unused condition with original packaging, to generate a refund. 

 

Why buy from Shower Curtain HQ?

  • We strive for 100% customer satisfaction

  • We are a family owned business and so are most of our vendors

  • Almost all of our curtains are MADE IN THE USA

  • A portion of the profits from Shower Curtain HQ are donated to charity 

  • We search for beautiful, unique shower curtains that you cannot find at big box stores 

What type of shipping is used?

We will ship your order using the fastest, safest, and most reliable method possible.  FedEx is usually used. When your order ships, we will notify you via email. Included in your email will be a tracking number for your shipment. We encourage you to track your package online or on the phone with the carrier. Most companies can provide an estimated delivery date. Be sure to contact us if anything seems unusual with the progress of the shipment. Lead times will be slightly longer for International orders.

 

How soon will I receive my shower curtain once I put in an order?

Your curtain will be made once the order is placed. You will receive your curtain 6-10 days after your order. Please let us know if you need it sooner and we will do our best to work with you.